MY WHY:
My path didn't start in a business school. It started on a neurology ward.
When I was 19, my then-partner had a bike accident that rendered him comatose due to brain damage. He suffered a diffuse axonal injury (the most severe and devastating type), as well as an acute intracerebral haemorrhage with intraventricular extension.
His amnesia was so severe that he didn't know who he was, never mind who I was… but most catastrophically, when he awoke, he'd lost the ability to communicate. Partly because of how the injury affected his cognitive processing, emotional regulation, and executive functioning, and partly because of the speech impairments it left him with. Even after more than a year of rehabilitation, there was little to no improvement. And it was heartbreaking to watch someone I loved struggle so badly to think clearly and speak freely – especially because it caused so many of his deepest, most meaningful relationships to deteriorate as a result.
Witnessing all of this made me obsess over two questions:
- Extraction – how can I help people work out what's really inside them?
- Expression – how can I support them in getting it out into the world, where it counts?
The compulsion to answer them is what drove me to pursue a PhD in psycholinguistics, where I learned how deeply psychology and language shape our ability to connect with other people. I then got curious about what that same science could do commercially – which is what led me to branding and marketing!